Vet to Vet Teleconsultations
Two options are available to suit your needs and the needs of your practice. These services are available to veterinarians around the world.
If you are a veterinarian that would like to discuss the use of medical therapy and management for one of your behavior patients, have a behavior patient that needs immediate triage, or would like to expand your behavior medicine skillset, contact us to schedule one of our Vet to Vet teleconsultations.
These appointments are typically available within 1-2 weeks of the request, making this ideal for cases needing immediate triage.
Option 1: Zoom or Phone Consultation
These appointments are conducted by phone or Zoom video conferencing and will be held between the attending veterinarian and Dr. Ballantyne. Given the limited time available and absence of a VCPR between Dr. Ballantyne and your client, your client should not be present for this appointment.
Appointments are 15-30 minutes and include a discussion of the case and review of treatment options which may include medications, safety and management strategies, or simple behavior modification techniques.
Advanced training techniques are outside of the scope of what we can cover during these appointments.
This option does not include a written summary of treatment recommendations or evaluation of the patient records or videos outside of the consultation.
If you would like Dr. Ballantyne to review medical records, videos, or trainer notes prior to this consultation, there is an additional fee of $100/15 minute review time. These materials must be sent to info@insightfulanimals.com at least 48 hours prior to the consultation.
There is no paperwork to complete prior to scheduling this consultation. However, gathering the information on this list will help you get the most out of our time together.
Price: $150, billed directly to the veterinary clinic
Option 2: Asynchronous Consultation
Ideal for practitioners whose schedules don’t allow for a live teleconsultation or who prefer written communication.
Appointments include review of your patient’s medical records, behavior history, trainer notes, and up to 2 videos* PLUS a written summary including differential diagnoses, diagnostic recommendations, treatment options, and client resources.
* Note: Videos should be no longer than 2 minutes in length. Longer videos will not be reviewed. Additionally, if more than 2 videos are submitted, only the first 2 will be reviewed.
These consultations are booked via our online scheduler. Medical records, behavior history, and videos should be submitted to us prior to this time but you do not need to be present at the time of the scheduled appointment.
You will receive a written consultation summary via email within 24 hours after the scheduled consultation time. The summary includes a 1 page report intended for the primary care veterinarian. It is not to be given directly to the clients as it will have several treatment options which may be confusing or overwhelming for clients.
The summary will also include a curated client education resource page tailored to your patient’s presenting issue, which you can share directly with your client if deemed appropriate.
Price: $250, billed directly to the veterinary clinic
Communication
Communication of recommendations, information, and materials will be conducted directly between veterinary team members.
Pet owners interested in this service are welcome to share this information sheet with their veterinarian, but all subsequent communication must occur between veterinary team members and the pet owner should not act as an intermediary between the clinics.
Insight cannot communicate directly with your client regarding follow-up questions and will be redirected to your office should they reach out.
Payment
The veterinary clinic or veterinarian will pay Insight Animal Behavior Services, P.C. the cost of the consultation online at the time of booking. You can determine how best to bill your client. We cannot accept payment directly from your client.
Disclaimer
You, the primary care veterinarian, remain ultimately responsible for all treatment decisions, including prescriptions, behavioral management, and follow-up care. You can send simple follow-up questions via email directly to Insight following a Vet-to-Vet consultation or book a follow up Vet-to-Vet consultation if needed.